The Face 2013 – FAQ

Thank you for your interest in “The Face” Annual Photo Contest.

We’ve compiled a list of frequently asked questions. If your question isn’t answered here, please send us an email at contests@wernerpublishing.com with the following details:

  1. The name of the contest ("The Face")
  2. Your username
  3. The image ID # (if applicable)
  4. The exact nature of your problem

Q: Who may enter?
A Residents of the United States and Canada (excluding residents of the Quebec province),age 18 or older. 

Q: How do I enter?
A: On the competition portal nav bar, click "Submit Images." You’ll need to be logged in to your Digital Photo Pro account to enter. If you don’t have an account, click here to register for your free account. You may also log in using your Facebook account through the Connect With Facebook option.

Q: How many photos may I enter?
A: For this contest, we allow up to 4 photos per order. Each order is $35.00 USD and you may purchase additional orders if you would like to enter more than the initial 4 images. Simply visit the entry page at http://www.digitalphotopro.com/photo-contests/the-face/enter.html and the system will determine your order status.

Q: Is my credit card information secure?
A:  Absolutely! The payment form is hosted on our secure payment processor’s site and your credit card information (including your physical address) is submitted directly to the applicable credit card company through 256-bit encrypted pages. The header graphic is the only non-secure item on the payment page and only your email and the success/failure message of the transaction are submitted back to our site.

Q: Can I pass the word on this competition to my friends, classmates, Facebook/Twitter followers, etc.?
A: Yes, please! The link to the contest portal is http://www.digitalphotopro.com/theface 

Q: I’m not a resident of the United States or Canada. Can I enter this competition?
A: Unfortunately, this competition is only open to U.S. residents and Canada residents (excluding residents of the Quebec province).

Q: Do I have to print or mail in my photos?
A: No. Please upload entries using the online entry form. Mailed submissions will not be accepted.

Q: Can I process my photos using Photoshop or another image-processing program?
A: Yes. Images should be saved in sRGB color space.

Q: When will the winners be notified?
A: Sometime in November 2013.

Q: When will the winners be announced?
A: The winners’ photos will be published in a special multi-spread feature in the January / February 2014 issue of Digital Photo Pro. All winners will be announced online sometime in December 2013. 

Q: What are the prizes? 

A: First Prize: Publication in a special multi-spread feature in the January / February 2014 Issue of DPP, winner’s choice of one DSLR (winner may pick from the Canon EOS 7D, Nikon D7100 or Sony SLT-A77), a Tamrac Evolution 8 Photo/Laptop Sling Backpack, one year PhotoShelter standard account with Beam, a 16×20-inch custom print from Duggal, 1-Year Zinio Subscription to DPP  and a hardcover high-quality H&H Color Lab photo book.
Second Prize: Publication in a special multi-spread feature in the January / February 2014 Issue of DPP, a Tamrac Velocity 7z Photo Sling Pack, a 16×20-inch custom print from Duggal, 1-Year Zinio Subscription to DPP, and a hardcover high-quality H&H Color Lab photo book.
Third Prize, Publication in a special multi-spread feature in the January / February 2014 Issue of DPP, a Tamrac Zuma 32 Photo/iPad Bag, a 16×20-inch custom print from Duggal, 1-Year Zinio Subscription to DPP, and a hardcover high-quality H&H Color Lab photo book.
Finalist Prize: A hardcover high-quality photo book.

Q: When I try to enter online, I get an error message. What’s going on?
A: If your attempts at entering online aren’t successful, our system might be struggling. Try waiting a few minutes, then clear your browser’s cache and cookies—you might even try restarting your computer—and go to the online entry page again.

Additionally, title your photos with alphanumeric characters only. Please don’t use apostrophes, ampersands or any other character symbol, as doing so may cause errors during uploading.

Q: I’ve tried clearing my cache and cookies, and I even bought a new computer. The online entry form just isn’t working for me.
A: Double-check that the size of your images meets our requirements. If all else fails, send us an email atcontests@wernerpublishing.com. In your email, please indicate:

  1. The name of the contest ("The Face")
  2. Your username
  3. The image ID # (if applicable)
  4. The exact nature of your problem

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